コンソール | AIネイティブITSM

Console | AI-Native ITSM Your best people shouldn't be resetting passwords resetting passwords Book a demo Book a demo Console resolves IT requests by understanding company-specific processes & policies just like someone on your team. Console resolves IT requests by understanding company-specific processes & policies just like someone on your team. Teams building with Console Teams building with Console Teams building with Console Notes from teams that use Console Notes from teams that use Console Notes from teams that use Console “Our auto-resolution rate jumped 4x after switching to Console.” Lovejit Mundi Head of IT “Our auto-resolution rate jumped 4x after switching to Console.” Lovejit Mundi Head of IT “Our auto-resolution rate jumped 4x after switching to Console.” Lovejit Mundi Head of IT "Our CSAT jumped from 84% to 94% after launching Console.” Seth Steward VP of IT "Our CSAT jumped from 84% to 94% after launching Console.” Seth Steward VP of IT "Our CSAT jumped from 84% to 94% after launching Console.” Seth Steward VP of IT “With Console, entire days are given back to me and the team." Tory Harmon IT Support Engineer “With Console, entire days are given back to me and the team." Tory Harmon IT Support Engineer “With Console, entire days are given back to me and the team." Tory Harmon IT Support Engineer Resolve requests autonomously Auto-resolve repetitive IT requests. Using natural language, not code. Auto-resolve repetitive IT requests. Using natural language, not code. Auto-resolve repetitive IT requests. Using natural language, not code. Write or upload step-by-step instructions for how requests should be actioned, just like you’d explain it to a teammate. Playbooks Access Policies Self-serve app access via Slack. Console runs the approvals, applies the controls, and closes the loop instantly. Knowledge Base Console knows what’s in your docs and brings back only the parts that matter. Knowledge Base Keeping Our Data Safe How to Handle Company Information Managing Your Passwords and Access What to Do If Something Goes Wrong Security Training - What You Need to Know 51 More Docs Knowledge Base Email Signature Setup Guide Backing Up Your Files to Cloud Storage Audio and Video Call Troubleshooting Remote Desktop Access Guide Installing Browser Extensions Safely 27 More Docs Knowledge Base Network Security VPN Setup Guide Accessing the VPN when overseas Hardware Troubleshooting Updating to the latest OS X 47 More Docs Knowledge Base Account Security Setting Up Two-Factor Authentication Reporting Suspicious Emails and Phishing Office Information - San Francisco Printer Access and Troubleshooting 63 More Docs Knowledge Base Payroll and Paychecks Accessing your Pay Stubs Benefits and Time Off Health Benefits Overview Requesting Vacation Days 23 More Docs Console Zendesk Google Drive Notion Confluence Knowledge Base Keeping Our Data Safe How to Handle Company Information Managing Your Passwords and Access What to Do If Something Goes Wrong Security Training - What You Need to Know 51 More Docs Knowledge Base Email Signature Setup Guide Backing Up Your Files to Cloud Storage Audio and Video Call Troubleshooting Remote Desktop Access Guide Installing Browser Extensions Safely 27 More Docs Knowledge Base Network Security VPN Setup Guide Accessing the VPN when overseas Hardware Troubleshooting Updating to the latest OS X 47 More Docs Knowledge Base Account Security Setting Up Two-Factor Authentication Reporting Suspicious Emails and Phishing Office Information - San Francisco Printer Access and Troubleshooting 63 More Docs Knowledge Base Payroll and Paychecks Accessing your Pay Stubs Benefits and Time Off Health Benefits Overview Requesting Vacation Days 23 More Docs Console Zendesk Google Drive Notion Confluence Console auto-resolves over 50% of support requests before they reach a human. Console auto-resolves over 50% of support requests before they reach a human. Console auto-resolves over 50% of support requests before they reach a human. For the rest an Assistant that keeps you in the loop and helps you resolve requests faster. INBOX Replace bloated ITSM tools with an inbox built for speed Replace bloated ITSM tools with an inbox built for speed CHAT Ask an AI Assistant to dive deeper into requests or take actions on demand Ask an AI Assistant to dive deeper into requests or take actions on demand TIMELINE Demo to production in 3 weeks or less Week 1 Week 2 Week 3 Onboard with your dedicated engineer Connect to all of your apps in 30 minutes Import Playbooks from our template library Set up custom access policies Link your existing knowledge base Deeply integrate Console Create custom Playbooks Collect insights using our reporting platform Snippets suggests additions to your knowledge base Ask why you didn't switch sooner Over 50% of tickets auto-resolved Near-instant responses for end users IT freed up for strategic projects TIMELINE Demo to production in 3 weeks or less Week 1 Week 2 Week 3 Onboard with your dedicated engineer Connect to all of your apps in 30 minutes Import Playbooks from our template library Set up custom access policies Link your existing knowledge base Deeply integrate Console Create custom Playbooks Collect insights using our reporting platform Snippets suggests additions to your knowledge base Ask why you didn't switch sooner Over 50% of tickets auto-resolved Near-instant responses for end users IT team freed up for larger projects TIMELINE Demo to production in 3 weeks or less Onboard with your dedicated engineer Connect to all of your apps in 30 minutes Import Playbooks from our template library Set up custom access policies Link your existing knowledge base Week 1 Deeply integrate Console Create custom Playbooks Collect insights using our reporting platform Snippets suggests additions to your knowledge base Week 2 Ask why you didn't switch sooner Over 50% of tickets auto-resolved Near-instant responses for end users IT team freed up for larger projects Week 3 INTEGRATIONS Unlock hundreds of prebuilt actions with native integrations. Unlock hundreds of prebuilt actions with native integrations. Unlock hundreds of prebuilt actions with native integrations. SECURITY Designed to keep your data safe Designed to keep your data safe Designed to keep your data safe Designed to meet rigorous security requirements with end-to-end encryption. Seamlessly integrates with SSO providers and existing IAM policies. SOC 2 HIPAA GDPR What would you do with more time? Book a demo All systems operational Product Assistant Agentic Support AI Service Desk Access Management Proactive Playbooks Resources Events Blog FAQ Customers Webflow Synthesia Scale AI Bloomerang Company Careers Security Privacy Terms Compare Console vs. Moveworks Console vs. ServiceNow Console vs. Freshservice Console vs. Jira © 2026 Console, Inc. What would you do with more time? Book a demo All systems operational Product Assistant Agentic Support AI Service Desk Access Management Proactive Playbooks Resources Events Blog FAQ Customers Webflow Synthesia Scale AI Bloomerang Company Careers Security Privacy Terms Compare Console vs. Moveworks Console vs. ServiceNow Console vs. Freshservice Console vs. Jira © 2026 Console, Inc. What would you do with more time? Book a demo All systems operational Product Assistant Agentic Support AI Service Desk Access Management Proactive Playbooks Resources Events Blog FAQ Customers Webflow Synthesia Scale AI Bloomerang Company Careers Security Privacy Terms Compare Console vs. Moveworks Console vs. ServiceNow Console vs. Freshservice Console vs. Jira © 2026 Console, Inc.